As a Customer Services Coordinator, your focus is to provide customers with the best possible customer experience. You do this by acting as a key point of contact for those customers from start to finish. It is dynamic, challenging and rewarding. Communication is essential and no day is the same.

What You’ll Do:

• Proactively managing order flows;
• Fast processing and solution-oriented time management;
• Keeping the customer informed and signaling/communicating irregularities/problematic situations;
• Dealing with issues/complaints/disputes;
• Collaborating with managers, other departments and direct colleagues to achieve goals; Processing reports and creating/using overviews.